General Terms and Conditions of Supply – IGSTOOL

1. General
These general conditions of supply shall apply to all supplies of IGSTOOL.
They shall be binding if declared applicable in the offeror in the order acknowledgment.
Any conditions stipulated by the customer which are in contradiction to these general conditions of supply shall only be valid if expressly acknowledged by IGESHI in writing. Changes in construction due to improvements may at any time be introduced.

2. Prices

All prices shall be deemed to be networks excluding packing, freely available.
Packing costs will be charged at actuals. The packing shall be non-returnable. Pallets duly returned to IGSTOOL within 20 days from the date of delivery and still in good condition will be credited to the customer.

3. Terms of payment
Payments shall be made by the customer payment advance before shipment from the date of invoice
Payments accepted currency US DOLLAR, RMB, Europe, GDP and HKD,
Payment will accept by bank transfer and PayPal (charge 2%), western union, Checks (USA ) ,Alipay, Wechat

4. Delivery time
The delivery time shall start as soon as the contract is entered into and the main technical points have been settled.
The delivery time shall be deemed to be observed if by that time IGSTOOL has sent a notice to the customer informing that the supplies are ready for dispatch.
The delivery way available in DHL, UPS, EMS and by sea to the port nearby customer address.

5. Insurance
We always provide insurance for retention knobs and tool holders on the shipment
The customer shall be responsible for taking insurance against the risk of any kind.

6. Inspection and acceptance of the supplies
The customer shall inspect the supplies within 15 days from the date of receipt and shall immediately notify IGSTOOL in writing of any deficiencies.
If the customer fails in doing so, the supplies and services shall be deemed to have been accepted.
Having been noticed of the deficiencies, IGSTOOL shall as soon as possible remedy them, and the customer shall give IGSTOOL the possibility of doing so.
Deficiencies of any kind in supplies shall not entitle the customer to any rights and claims other than those expressly stipulated in Clauses 8 (guarantee, liability for defects).

7. Guarantee, liability for defects
IGSTOOL guarantees a quality customary for its products and a period of 2 years from the date of delivery.
Upon written request of the customer, IGSTOOL undertakes at its choice to repair or replace as quickly as possible any parts of the supplies which,
before the expiry of the guarantee period, are proved to be defective or not useable due to bad material or poor workmanship.
Replaced parts shall become the property of REGO-FIX AG. The guarantee expires prematurely if the customer or a third party undertakes inappropriate Modi cations or repairs or if the customer, in case of a defect, does not immediately take all appropriate steps to mitigate the damage and give IGSTOOL the possibility of remedying such defect.
Concerning any defective material or execution, the customer shall not be entitled to any rights and claims other than those expressly stipulated in this Clause.

8 Return of supplies
Any supplies ordered and correctly supplied shall only be returnable upon the prior authorization of  IGSTOOL and with a reduction in price.
Furthermore, the supplies must be of the original value, i.e. performance and precision must not be impaired and the surfaces not damaged.